Important information about your holiday

Travelling easily to the Hotel Sonnenburg

All information about getting to the hotel,cancellation policies, payment of the hotel bill, and more can be found here. Get the most out of your holiday at the Hotel Sonnenburg in Merano!


On the day of arrival, the apartment is available from 2pm. We kindly ask you to check-out at 10am on the day of departure. We provide towels and bed linen (including weekly linen change).

We are happy to deliver daily fresh bread for your breakfast. The price for the gourmet half board is 40.00 euros per adult and 20.00 euros per person for children up to 14 years. The cost for the final cleaning is 60.00 euros.

For cancellations up to 4 weeks before departure, or in the event of an early departure, we will charge the booking of the booked stay.

Arrival & Departure

Your room is available at 2pm on the day of arrival. Please check-out at 11am on the day of departure.


For short notice cancellation starting 4 weeks before arrival or early departure, we must charge the amount of the booked stay.

Double room as a single room

Single occupancy of a double room only on request

EV charging station

Our hotel impresses with an EV charging station, featuring two connections. The capacity of 22kW makes for a superfast and easy charging of your electric vehicle. If you have questions, please do not hesitate to get in touch; we are here for you with valuable tips and information.

Gourmet half board

If you wish to not have dinner in the hotel, please inform us by 3pm and the half board price will be reduced by 12.00 euros.

Hotel bill

You can pay the bill in cash, by check (in euros), or by credit card.


We ask for your understanding that no pets are allowed in the Hotel Sonnenburg.


The prices are in euros per person per night. The price differences of the individual room categories are due to the different size, location, and facilities.

Room number

Unfortunately, it is not possible to reserve a specific room number or floor for you.